“HQ SCE (Singapore Armed Forces)Chairman, Engineer Commander’s Forum“The Q&A sessions during the ECF were conducted seamlessly and fruitfully. The SMS-enabled Q&A sessions were also well received by our participants, as they were able to share their views candidly via SMS.”
“Dennis TohMarketing Manager, Pacific Healthcare“All my requests were immediately addressed and solved within a 24 hour time-frame. Their speedy response and friendly customer service are good reasons why organizations should consider engaging their services.”
“JudyRegional Marketing Manager, Zespri“We would like to thank SmsDome Pte. Ltd. for supporting us in the successful year end campaign “Amazing Daily Cash Giveaway”; with their assistance, there is a huge growth in the results as compared to our previous campaigns.”
“Irene WongEvent Specialist, V-Concepts Pte Ltd“Sincere gratitude for all your effort and dedication in making our corporate event “Ministerial Dialogue’ – ‘Youths Talk-back'” which we have organized for National Youth Council at National Museum.”
“Jaden LeeSenior Marcom Executive, Bioskin“They have assisted us in various SMS Campaigns which turned out to be a success each time. They understand our needs and deliver the results and services that we wanted.”
“Aileen SeetMarketing Manager, Triumph International“SmsDome has proven to play a crucial role in our CRM efforts by effectively assisting us in reaching out to our member database. In situations where servicing support is required, SmsDome proved to be trustworthy and speedy.”
“XinhuiManager, Customers Relations (Thirtythree)“SMSDOME has proven to be a great help in our CRM efforts to reach out to our huge customer date base. The service is easy to use, fast and reliable. The team has also been very helpful in addressing our needs.”
“Boon TeckCRM Manager, A DrBrand“SmsDome support is superlative, responsive to support requests. We are very satisfied with their services and support. SmsDome has become our preferred vendor.”
“Josephine WongMarketing & Commerce Manager, Autobacs“It has been a great pleasure to work with SMSDome, because of the high level of professionalism and meaningful advice to make the campaigns perform better. We have completed several marketing campaigns together, and each one is a wonderful experience. It’s also nice to know that my campaigns were always put on your priority list even though given a short notice.”
“Sharon TanMarketing Manager“It is a pleasure working with SMS Dome for our SMS campaigns. Turnaround time is extremely prompt and the SMS Dome team is adept in understanding our campaign requirements and ensuring our campaign objectives are met. SMS remains one of the fastest, most immediate ways to get our promotions and announcements to our customers in the shortest time possible and SMS Dome has been a great partner in enabling this.”
“Linda TanFamily & Worker Support, CDAC“Reliable assistance... and takes initiative going above and beyond often... I would highly recommend SmsDome to anyone who needs broadcast SMS broadcasts services.”
“Lina TeoDigital & Sales Marketing Manager, Sansesan, Popular Holdings“Knowledgeable, responsive and helps with each question we needed answered immediately, even on the weekends! SMSDome Contest Portal is user-friendly but it is the exceptional customer service from the team that makes the difference. SMSDome will be our top choice for future campaigns!”
“Jingzhu GuoExecutive Project Manager, The Write Connection“Extremely helpful and reliable ... responds to our enquiries with superb responsiveness, and never hesitates to go the extra mile to assist us for our requests... also very knowledgable about the platform and helped us move into the new SMS blasting system seamlessly. Thank you... for your excellent service and assistance during the past year!”
“Stephanie YowDigital Marketing, Direct Business Brands“Ensured fast and timely delivery of BRAND's Home Delivery SMS and MMS campaigns since November 2019... responsive when communicating with us... receives campaign feedback positively, is patient in the face of change and goes the extra mile to ensure campaign delivery satisfaction... a pleasure to work with, and we look forward to continued fruitful campaign.”
“Daniel ChenMarketing Executive“It has been a tough year for most and as the year comes to a close.... esrvice level and commitment to meet all our requirements have been top notch and it has been an absolute pleasure... We would gladly continue our working relationship with SmsDome for the highest quality service rendered.”
“Angela TanSales & Marketing Executive, Kamerycah (Singapore) Pte. Ltd“We have been working with SMSdome for more than a year now. Replies from SMSdome has always been quick and prompt.... would almost always reply within the hour, sometimes even within minutes... will recommend campaigns that fits into our needs and budget. This makes it easier for our marketing team to liaise ... as we do not have to worry about any “hard selling” and we trust that SMSdome has our best interest at heart. The process of the MMS/SMS blast is usually very fuss free and seamless, we have not ran into
any issues at all so far. SMSdome provided us with seamless service from planning to payment. Rates are very reasonable as well and their system is rather fool-proof... We would highly recommend SMSdome!”
“Vincent ChiuICT Department, Kong Meng San Phor Kark See Monastery“We would like to thank especially Lucas for his very strong support and reliable to provide excellent service to our organization... very responsive to our call whenever there are needs to follow up our queries or requests... easy to work with customer resulting less hassle and more understanding.”
“JuanitaHead of Business Development, Hyper Island Institute of Higher Education“Hyper Island ran 3 EDMs recently and I just wanted to say a big thank you for your awesome support as we made this first initiative using a 3rd party e-mailing service. Appreciate all the prompt replies... and also making recommendations/suggestions as we talked through our requirements.... We appreciate the partnership! (July 2021)”
“Alex ChenAsset Property Pte Ltd“I would like to take this opportunity to thank SmsDome for providing me a very high level of customer service whenever I call in for assistance. Special note of thanks to Andy who has always follow up to my queries promptly at all times, even on weekends. His expertise in the SMS field has also supported my requests steadily, resulting in positive & speedy”
“George TayDirector, Ace Gt“Thank you so much for taking care of my monthly SMS blast to my customers. Andy takes the effort to send me reminders to prepare my list every single month without fail. He even went all the way to blast out a very last minute urgent notice to my customer base & I did remember it was already past his work hours. These trivial things may seem small to many, but I am totally impressed by his commitment. I sincerely thank you once again for putting up an excellent job.”
“Marissa ThamMarketing Executive, Luxasia Pte Ltd“... Elizabeth Arden has been working with Andy since January 2018 – throughout our partnership, he has proved himself as responsive and reliable in assisting our communication campaigns. When it comes to marketing packages and strategies outside of the usual ad hoc SMS jobs, Andy was always willing to explain in detail the different ways we could effectively boost results for our campaign and fully maximize outreach potential.”
“Josephine WongMarketing & eCommerce Manager, Autobacs“Special thanks to Andy, who has great follow-up skills. He is patient, attentive to the needs and requirements of the campaign, and above all, he provided us with plenty of valuable suggestions on how to improve. I recall an incident where the SMS blast out did not attain the requested volume, and without any hesitation, he got back to me very promptly, offering another blast to meet the shortfall. This shows a lot of integrity & trust from him and SMSDome. We can definitely count on him & SMSDome in the future.”
“Fabian KwokMarketing Executive, Komoco Motors Pte Ltd“Despite our tight timelines and schedules, Andy never failed to keep up. His continuous effort to push for follow with us and providing solutions to our needs is very commendable. He is easy to work with and communicates easily without any hassle.”
“Sandy GohDirector, Regional Agent Trade Marketing, Property Guru“Special call out to Mr. Andy Goh, our account manager since more than two years ago.
Thanks to Andy’s attention to details and responsiveness, there was absolute continuity in your services during the transition from our former SmsDome account manager. Andy’s high level of service and commitment to delivery continues till today and is consistently
evident in every of our campaigns. It has been a pleasure working with him!”
“Danson ChongMarketing Manager“Special mentions to Andy, who has been taking good care of our SMS blast. He is patient & always place us as his priority, making us feel comfortable working with him. His quick response is one of the reason why we choose to continue working with SmsDome.We will definitely recommend SmsDome to our friends & partners. Their high level of commitment is the key to more successful campaigns to come.”
“Jeslyn TayMarketing Manager, Keppel Electric Pte Ltd“Andy from SMSDome has been extremely helpful in providing us with recommendations, consistent follow-ups, and responsiveness to our queries. Andy’s high level of service and professionalism has been very favorable to us. It was a pleasure working with him. We would like to thank Andy and his team for the support they have rendered to us all these while and we highly recommend SMSDome. We look forward to many more future collaborations.”
“Elaine TanMarketing Manager, Goldlion Enteprise Singapore“Goldlion Enterprise (Singapore) Pte Ltd has been working with SMSDome over a few projects to activate the location-based SMS and MMS services. ... Andy Goh has been very patient in understanding our needs and proposing the right solutions o suit our requirements. We would like to thank Andy and SMSDome for your reliable assistance in catering to our SMS marketing-related needs”
“Rob Ou YangRetail Marketing, Bluebell Singapore Pte Ltd“Thank you for your professional and reliable services over the past years. It has been a great experience having you are our SMS Marketing vendor. We appreciate Andy for his reliable assistance on our campaigns. Andy makes sure our requests are fulfilled earliest possible. Our enquiries were clarified and Andy always provide us the most suitable solutions for our campaigns. It has been a pleasure working with him. With such dedicated assistance and services. We look forward to work with SMSDome closely in future.”
“Desiree KohGroup Manager, The Lens Men“With Andy, no question was too trivial, and his patience is immaculate in answering every question we had about managing our SMS communications to customers. His help gave us much confidence in making the best use of this service, and timely responses and support meant we could run campaigns at short notice. In addition, SMSDome’s campaign portal and dashboard are easy to use, even for the tech-challenged.”
“Germaine YangHead of Marketing, Global Wellness Group“Thankful to have you as our vendor, it has been a joy working with Andy. You are an awesome partner, efficient and thank you for the great service rendered all the time.
Your constant support as a SMS vendor gives us a sense of security. We are glad to have you as our partner. I am sure your client will like your service and the experience given. Appreciate our partnership all the time”
“Trevor HwongGeneral Manager, Owndays“Owndays Singapore has started working with SmsDome since 2017. We always enjoy & have great experiences with the account managers that we work with. Each and everyone of them showed high level of commitment in all our marketing campaigns with special thanks to Andy, our current representative. Andy has been patient & meticulous when handling our request. His quick response even on weekends is one of the key factors to our healthy work relation. Knowing that SmsDome also provides MMS blast to Malaysia, Owndays Malaysia also take this opportunity to enhance their dominance in the Malaysia market, many thanks to Andy’s recommendation. Owndays Singapore will definitely continue to work with SmsDome for future collaborations, to expand & bring our partnership to higher ground.”
“Hor Su-AnnHead of Marketing, SK Jewellery Group“I just wanted to share a quick note and let you know that you guys at SMS Dome have done a good job. I'l glad we've decided to work with you. A special shout-out to Andy, our Account Manager. It's really great how reliable and prompt your services are. We appreciate your dedication and fast turnaround time. Thanks guys!”
“Ian K.Creative Director, Pa-Tata-Tata“Would just like to thank you for the excellent customer service and help you have rendered over the past year. Appreciate the speed of response and support always, and the expertise and advice that you have given us. Will be in touch for more stuff this year! Looking forward to a fulfilling year ahead with you with many more success stories to come!”
Sim Hwee Min, Senior Business Consultant
“Amantha KohMarketing Manager, NEO Group Limited“I’ve known Hweemin since 2019 and she has been a great business consultant and advisor for our SMS marketing needs. She is very responsive when it comes to our campaign request and is also very prompt to help see through our needs. Hweemin is also a very approachable and accountable individual who is readily available for her customers. I am impressed with Hweemin’s dedication and trust that she will do a great job for your campaign needs!”
“Lim Yeow HweeInformation Systems, Borneo Motors (S) Pte Ltd“I wanted to take this opportunity to thank you and your team at SmsDome Pte Ltd for the fast turnaround time for us to be onboard your SMS platform. I appreciate you taking the time to listen to our needs and help us figure out exactly what was needed to ensure the smooth operations and to make our newly launched Service Booking and Smart Queue System on 15 July 2020 a great success. The SMS Queue Number push notification is an extremely important part of our customer digital journey as it will allow our service advisers to be informed automatically when the customer vehicle reached our premise and the issuing of queue number are all automated via SMS.”
“Nicole LeeSales & Marketing Manager, Changi Beach Club“Dear Hwee Min, I like to take this opportunity to thank you and your team SmsDome Pte Ltd for the patience and professionalism. You have always responded immediately to ensure we run processes seamlessly. I also like to thank you for taking the time to listen to our needs and to help us figure out solutions to problems. Thank you again for all your time.”
“Tan Ching YeeMarketing Executive, Borneo Motors (S) Pte Ltd“Thank you for helping us transit into SmsDome’s platform so seamlessly. I really appreciate your patience in explaining every detail and attentiveness in listening to our business’s needs. Above all, thank you for the quick response whenever we requested for additional requirements and features to be added. I thoroughly enjoyed working with you and admire the positive and bubbly energy you carry. Will highly recommend your service and the platform to others in the future.”
“Peggy HowDoDo Marketing Pte Ltd, Assistant Manager, Marketing“Our company engaged SmsDome Pte Ltd in the capacity of an external vendor to facilitate our 45 Years Of Bounciness Lucky Draw contest in March 2021.
Ms Sim Hwee Min, a Senior Business Consultant, was assigned to manage our account. From the get-go, it was a pleasure to liaise with her on the campaign as she was service-oriented, always prompt in replies, and proactive in offering invaluable recommendations.
Hwee Min was able to assist us in achieving the best value with personalised features of the SMS channel which was the perfect fit for our campaign. It was indeed a pleasant and fuss-free experience – we would definitely choose to work with Hwee Min and SmsDome Pte Ltd again in future if the opportunity arises. (June 2021)”
“Eve YapDickson Auto Care Centre, Assistant Manager (Group Marketing)“I want you to know how much I appreciate the excellent service you provided when I had uncertainties on mail drop and SMS services. Your attention to detail, great and prompt communication skills, made the experience even better than I expected.
I would love to recommend SmsDome Pte Ltd to anyone who needs similar services in the future. Please feel free to add my endorsement to any promotional materials you have in the future. (July 2021)”
“Benjamin LingDirector, Livingcare Pte Ltd“We wish to express our appreciation for the good service rendered to us by Ms Sim Hwee Min. She has been very attentive to our requirements, from furnishing of proposal of islandwide distribution of flyers to HBS estates and condominiums to following up of purchase agreements and invoicing. It's been a pleasure working with Hwee Min.”
“Jenny YeoDirector“Thank you for your professional and reliable services over the past years. It has been a great experience having you as our vendor. We have participated in all Try Leh Booklets and it has brought us substantial business. We will continue to use this platform to market our menu to the public.”
“Alex ChenDirector“I'd like to give special thanks to Hwee Min for the excellent customer service and help rendered over the past year. Appreciate the speed of response and support always, and the expertise and advise that she have given us. Looking forward to a fulfilling year ahead with you and many more success stories to come.”
“Arun ShenoyGRAMMY Nominated Artist, Producer and Songwriter“It was a pleasure to connect with Hwee Min to run a promotional campaign for my relatively new homegrown headphone firm, Shenoy Audio Engineering. She has been very kind and helpful and has helped us navigate the various options as part of the TryLeh campaign for the Year End Sales #6 issue. We are really hopeful that this outreach campaign will translate into good conversions for the company. We are also very keen to continue working with Hwee Min on other opportunities in the future to do an outreach for our brand in the Singapore market.”
Carolyn Lee, Sales Manager
“Hazel TeoManager, I-Beauty Medispa“I was glad to have given SmsDome a chance though, as Carolyn was very friendly & comfortable to talk at our first meeting. We threw a few ideas around & she did not try to hard-sell me. She laid out facts & expectations & empowered me to make my own decisions based on them. I would like to state that though our company is not a big account, she still goes out of her way to like us feel appreciated.”
“Sharon TanMarketing Manager“We value that SMS Dome assigns a dedicated accounts servicing manager who understands our business needs to facilitate SMS campaign processes end-to-end. The online campaign report allows marketers to quickly and easily view the delivery status and statistics for each SMS campaign and to track against eventual response rates to determine the campaign’s success.”
“Renee TanSenior Associate, Marketing, Kate Spade“Carolyn from SMS Dome has really impressed us with her level of service! Patient, quick and always on the ball, we’ve really appreciated the responsiveness and efficiency of her and the team. It’s been a pleasure working together!”
Cathryn Ang, Sales Manager
“MarcusAssistant Manager, IT & Innovations, Pizza Hut“I have been consistently impressed with the personal attitude, helpful proactive and extraordinarily efficient service support by Ms. Cathryn Ang as she provided excellent service and helped me with my on demand request quickly and professionally. In general, I am satisfied with SmsDome service support & solution without a doubt.”